With an unwavering commitment to customer satisfaction, Yagna delivers responsive, courteous and comprehensive support through a wide range of service offerings. The Yagna support commitment begins with a pre-installation site survey and continues through software installation, software configuration and final acceptance. After software installation Yagna's highly trained technical staff is readily available to assist customers in resolving any system related problems.
Multi-tiered Support Program
Business Critical Support - Premium support offering designed for customers requiring 24x7 critical system level support. We recommend this level to our mission critical applications for our financial and banking clients.
Standard Support - Designed for customers who require support during normal business hours, Monday through Friday. We recommend this level for customers who's needs are not critical and wait for support through next business day.
Partner Support - Technical and logistical support for partners and channels that have front line service organizations. Yagns's support offering are tailored to the needs and objectives of our customers and partners.